SERVICE AGREEMENTS

Life Fitness’ Life Elite and Life Premium offerings provide industry-leading coverage for your equipment. These point of sale options will cover your purchase for 3, 4, and 5 years after the install date.

Already own Life Fitness equipment and want to invest in coverage?
These offerings can also be purchased for 1, 2 and 3 years.

SERVICE AGREEMENT INFORMATION

LIFE ELITE

The Elite package provides the most comprehensive care and coverage for your Life Fitness purchase. An all-in-one offering combining both call-out and preventative services to manage the performance of your equipment.

Features Include:

LIFE PREMIUM

Life Premium’s high-end offering provides complete service for all your real-time equipment needs. An inclusive program addressing callouts, wear and tear, software, and remote coverage.

Features Include:

PREVENTATIVE MAINTENANCE

Equipment requires regular maintenance to keep it running optimally. In the absence of such attention, parts and materials will experience wear and tear that could have otherwise been avoided. Scheduling regular Preventative Maintenance is a great way to keep a reoccurring eye on your equipment by letting certified Life Fitness technicians do all the work.

Features Include:

SERVICE AGREEMENT FINDER

Not quite sure what coverage will work best for your facility? Life Fitness has you covered, literally. Use our Agreement Finder tool to determine the right fit for your scenario. Let us walk you through your options and provide you with a value-added result that will directly contact you with one of our contract professionals.

PREVENTATIVE MAINTENANCE

Avoid unnecessary wear and tear on your equipment with regularly schedule service. These quarterly or biannually maintenance visits help to extend the longevity of your units, insure your investment and limit equipment downtime. A manufacturer-certified professional technician will provide machine-specific maintenance and functionality testing on all of your equipment to ensure it is running optimally for you and your members.

WARRANTIES

Disclaimer: This is not inclusive of all products and some may be missing. The users should always reference the owner’s manual when looking for model specific warranties.

Cardio & Strength Warranty

Accessories Warranty

ORDER PARTS

The Life Fitness online parts store makes it easy to obtain replacement parts for your equipment. Visit our site to find what you are looking for or to connect with a Customer Service professional.

REQUEST SERVICE

Submit a request for a service professional to reach out and help diagnose and troubleshoot your repair needs. A Life Fitness representative will help walk you through the process for resolving all your equipment issues.